(See my biography page for more information).


Publications:
Learning in SMEs: Personalised Approaches tp Knowledge Management

Six ‘behavioural-expertise’ profiles of SME owner/managers are proposed, together with a flowchart model indicating preferred modes for knowledge sharing.

Article: Print

$US10.00

Article: Electronic

$US5.00
Alive and Kicking: A Case Study of BPR within a UK Police Force

Describes a limited application of BPR within a public sector body. Illustrates how organisations without commercial expertise can apply business tools and techniques.

Article: Print

$US10.00

Article: Electronic

$US5.00